Privacy Policy for Upstate Softwash
Effective Date: 01-04-2025
At Upstate Softwash, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following personal information when you interact with our site or services:
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Name
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Email address
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Phone number
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Address (if provided)
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IP address and location data
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Form submission content
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Browsing behavior on our site
2. Use of Information
We use the information collected to:
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Respond to inquiries and service requests
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Send SMS reminders or promotions (only with explicit opt-in consent)
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Improve user experience and website functionality
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Conduct internal analytics and market research
3. SMS Communications
If you opt-in, you may receive text messages related to:
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Appointment reminders
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Billing inquiries
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Service updates
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Promotional offers
Message frequency may vary. Standard messaging rates apply. You can opt out at any time by replying “STOP.” For help, reply “HELP.”
4. Sharing of Information
We do not share your personal information, including phone numbers collected for SMS communications, with any third-party or affiliate companies for marketing purposes.
We may only share your data under the following conditions:
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With service providers who support our operations (e.g., CRM or messaging platform providers)
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If required by law or legal obligation
5. Your Choices
You may:
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Opt out of SMS at any time by replying “STOP”
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Access or correct your personal data by contacting us
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Choose not to provide certain information (may limit functionality)
6. Data Security
We use industry-standard security protocols to protect your personal information against unauthorized access or disclosure.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
📧 Email: upstatesoftwash1@gmail.com
📞 Phone: 518-698-7418
🌐 Website: https://upstatesoftwash.com